A lawn seating area at Dawat e Drung by FrozenFall Resort, Drung, Tangmarg, with 1 table, 4 chairs, children's play equipment and mountains.

Crafted in the Valleys of Kashmir

In 2019, Outlook Hotels opened its doors in Pahalgam, tucked amid the mountains and valleys that Kashmir is known for. What began as a single, family-run property grew steadily on the strength of clean rooms, quiet surroundings, and a kind of hospitality that felt personal rather than practised. Five years later, in 2024, Dawat E Drung opened in Gulmarg, bringing the same values to a new valley, this time with the sound of the Drung Waterfall as a backdrop. Today, families, couples, and groups travelling through Kashmir choose Outlook Hotels for a simple reason: every stay feels looked after, from the first booking to the last cup of tea. Guests searching for the best Kashmir hotels often find their way to Pahalgam and Gulmarg, and Outlook Hotels aims to be the reason they stay a little longer.

  • Mission: To provide comfortable hospitality, quality service, and memorable guest experiences with warmth and professionalism, and to serve authentic flavours with excellent hospitality while creating a welcoming dining experience for every guest.

  • Vision: To become a trusted hospitality brand known for exceptional service, comfort, and memorable guest experiences, and to be recognised as a leading dining destination offering authentic cuisine, quality service, and unforgettable hospitality.

Core Values: Guest Satisfaction | Quality Service | Hospitality | Cleanliness
                       Professionalism | Authentic Taste | Hygiene and Quality

The exterior facade of Hotel Outlook, Pahalgam, showing a multi-storey stone building with windows, viewed from a lawn area with seating.

Exterior view of Hotel Outlook, Pahalgam, showing stone buildings next to a lawn, illuminated under a cloudy sky with hills in the background.

A bedroom at Hotel Outlook, Pahalgam, with a double bed, wood-panelled walls, a television console unit, a window, and a patterned rug.

1BHK Villa's interiors at Dawat e Drung by FrozenFall Resort, Drung, Tangmarg, featuring wood walls, 1 double bed, a wooden wardrobe and window curtains.

Inside a tent bedroom at Dawat e Drung by FrozenFall Resort, Drung, Tangmarg, showing a double bed, small windows, a desk and a patterned rug.

A multi-storey wooden villa building with a garden containing flowers and paths, situated near a forest at Dawat e Drung by FrozenFall Resort.

A lawn seating area at Dawat e Drung by FrozenFall Resort, Drung, Tangmarg, with 1 table, 4 chairs, children's play equipment and mountains.

An exterior view of a multi-storey wooden cottage building with a paved courtyard area and a stone wall under a sunset sky.

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